Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 20, 2025

⚠️ Legal Disclaimer: This Privacy Policy is a template and should be reviewed by a qualified attorney before use. It may not address all legal requirements specific to your business or jurisdiction. Please consult with legal counsel to ensure compliance with applicable laws.

1. Introduction

Welcome to EDDYMARKTECH ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our services, including tech tutoring and consulting, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you contact us or use our services, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Educational background and learning goals (for tutoring services)
  • Business information (for consulting services)
  • Payment information (processed securely through third-party payment processors)
  • Communication records (emails, messages, session notes)

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on pages, referral sources)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver tech tutoring sessions and consulting services according to your requirements
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Personalization: To customize tutoring sessions and consulting services to your specific needs
  • Payment Processing: To process payments for services rendered
  • Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party service providers (payment processors, hosting services) who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage of personal information
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your personal information
  • Data Portability: Request a copy of your information in a portable format
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us at eddy@eddymarktech.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

While we may provide tutoring services to minors, we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Contact Us